Terms & Condition for Booking with Skyline Treks & Expedition (P.) Ltd.
These Booking Terms and Conditions contain important information. It is essential that you read them carefully and understand them. The Booking Terms and Conditions constitute a legally binding contract between Skyline Treks & Expedition (P.) Ltd. and you for the services provided by Skyline Treks & Expedition (P.) Ltd. and set out the basis of your legal relationship with Skyline Treks & Expedition (P.) Ltd.
Nepali Rupees Account
Skyline Treks & Expedition Pvt. Ltd.
Current Account (C.A.) No.: 55279-11
Nepal Bank Ltd. Newroad Dharmapath, Kathmandu, Nepal
Swift Code: NEBLNPKA
US$ (Dollar) Account
Skyline Treks & Expedition Pvt. Ltd.
Current Account (C.A.) No.: USD 01435570012
Paying Bank: Himalayan Bank Limited. Karmachari Sanchaya kosh Building, Tridevi Marg, Thamel, Kathmandu, Nepal. G.P.O. Box No: 20590, Phone No: 00977-1-4250201, 4227749, TLX:2789 HIBA NP, FAX: 00977-1 4222800
SWIFT address: HIMANPKA
Remaining balance should be made on your arrival day in Nepal. Full payment is required before trip departure. We also reserve the right to cancel your trip incase the full amount not be paid in time. After receiving photo copy of your passport and the completed booking form with your 20% non-refundable then we will send you final confirmation receipt.
A bank service charge may apply and should be paid at the time of deposit.
Bookings and Payments for Tibet, India and Bhutan.
(a). To make a Booking you must send us a completed booking form with 35% non-refundable deposit as detailed below. This will constitute acceptance by you of these Terms and Conditions. We require you to fax a copy of each passport to our Kathmandu office on 00977-1-4212738.
All deposits required are per person per trip. Please contact us regarding direct deposit details Balance is required for all Tibet and Bhutan trips 45 days from trip departure, this is being done to ensure confirmation status on all land arrangements and air especially during the high season of (March-May, Sept-Nov) as you know Tibet and Bhutan has limited tourism Infrastructure with only one airline operating in/out of Bhutan.
2. Cancellation and Booking Terms:
(a) There will be no refunds if a passenger leaves a trip for any reason whatsoever, either voluntarily, involuntarily or if you commit any unlawful act after the trip has commenced. We will make no refunds for any meals, accommodation or services not used.
(b) Should you require other changes to your original tour, the person that booked the tour must submit a written document with changes required. While every effort will be made, changes cannot be guaranteed.
(c). If you made cancellation of your trip at the last minute with any reason (before a trip) then in such cases your refund will not a made by company from the advance payment.
(d). For the confirmation of the trip customer should sent us flight details and 20% advance payment with in 15 days of your trip begin other wise your trip confirmaiton will be valid by company.
3. Transferring a Booking (Substitution)
If you are prevented from traveling on the tour by genuine circumstances, for example (without restriction) because of death, injury or serious illness of the passenger, close relative or friend, redundancy or jury service , you may transfer your booking to another person provided they meet all the requirements relating to that tour. You must provide proof of why you are unable to travel at the time you transfer your booking. A transfer fee of $100.00US per person if the transfer is less than four weeks before departure,
4. Passport and Visas
All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival in Kathmandu Airport. As you are unable to obtain visas to Tibet and Bhutan you need to send your passport details to Skyline Treks & Expedition (P.) Ltd. for visa applications for these countries, we require this information at least 45 days prior to departure. Nepalese and Bhutanes visas costs are the sole responsibility of clients.
5. Travel Insurance
Travel insurance is compulsory for all Clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, death, medical expenses, repatriation expenses, helicopter rescue, air ambulance and adequate cover for baggage.
6. Health & Fitness
All our tours and treks require a level of fitness, there for you should always check with your local GP regarding your health and fitness before you travel. It’s the client’s responsibility to notify Skyline Treks & Expedition (P.) Ltd. of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you required medical attention, that may affect your ability to travel.
7. Children
A legal guardian must accompany all travelers under the age of sixteen. If you have a question regarding age and suitability, please contact Skyline Treks & Expedition (P.) Ltd. for further information.
8. Publicity
You agree that Skyline Treks & Expedition (P.) Ltd. may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.
9. Changes to your Holiday
Traveling with Skyline Treks & Expedition (P.) Ltd. requires a degree of flexibility, good humor and an understanding that modes of transport, accommodation and itineraries may change, even after the tour has commenced, without prior notice due to local circumstances. Skyline Treks & Expedition (P.) Ltd. does not accept any responsibility for loss on employment, delays or compensation resulting from situations beyond Skyline Treks & Expedition (P.) Ltd. control.
We reserve the right to revise pricing rates posted in our marketing material, under any circumstances, or on the pressure of various external factors that are further than our control, for instance changes in exchange rate, government action etc.
10. Privacy
In order to collect information from you to making a booking through Skyline Treks & Expedition (P.) Ltd. we ask many questions to obtain the necessary permits etc. No private or personal information that you supply to us when making a booking will be disclosed for any other purposes.
11. Risk & Liabilities
We are committed to providing the best services which will give you a once in a life time journey in this connection, we perform our duties honestly & seriously to make your journey very smooth & pleasant. However, the entire programs in Nepal/Tibet/Bhutan are conducted strictly under the rules and regulation of theirs’ own policies.
Therefore Skyline Treks & Expedition (P.) Ltd. and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident, Any extra cost incurring there of shall be borne by the clients on the spots.
12. Complaints
Should you have a complaint about the trip or tour you must make it known to a tour leader or guide at the earliest opportunity who will take the appropriate action
Note: Please download the CREDIT CARD PAYMENT AUTHORISATION LETTER
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Please print, fill completely, sign and fax at 977-1-4212738 or attached through mail info@nepaltrektours.com along with the card holder's passport copy and credit card copy (both side) with clearly. Credit card service charge is 3.5 % extra.
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Date:-
Alpine Travel Service
Credit Card Division
Durbar Marg
Kathmandu Nepal
Dear Sir/Madam,
Re: Authorization for the Payment by Credit Card
I would like to pay USD.......................... (In words USD....................................................................................). For the purchase of........................................................ ............to M/s Skyline Treks & Expedition (P.) Ltd. by my Visa / Master Card. The necessary details for this transaction are as below.
Card Number: .......................................................
Card Expiry Date: .......................................................
Amount in Words: .................................................................................................
Identification No. (P.P or ID): ..............................................................
Billing Address ...........................................................................................
Card holder's Date of Birth: ............................................................
Address Home: .......................................................................................
Address Office: .............................................................................
Enclosed here is the copy of my credit card (both sides) and the copy of my identification (passport) along with this request letter.
Thank you for your kind co-operation.
Regards,
Signature of the Cardholder.................................................................................
Name of the Cardholder................................................................................
Nationality of the Cardholder.......................................................
Passport number........................................................................
Arrival date in Kathmandu...........................................................
Address (Card holders').......................................................................
Telephone..................................................Fax..........................................
Email...........................................................................................................
Please will you confirm, when you receive this: - By email or by fax or by Tel. or by telex
.......................................
Note: Please verify amount
Operated under license and permit from Nepal Government. References upon request.
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